Help & Support

At Balochi Food, we care about your experience and are here to help you at every step. If you have any questions, concerns, or need assistance, our team is just a message away.

How Can We Help You?

You can contact us for:

  • Order inquiries and status updates

  • Delivery issues or delays

  • Product information and details

  • Return, refund, or replacement requests

  • General feedback or suggestions

Contact Us

📱 WhatsApp Support: +92 [Your Number]
🕒 Support Hours: 11:00 AM to 11:00 PM (7 days a week)

Note: For faster service, please mention your order number and registered name when contacting us.

FAQs

Q: How can I place an order?
A: You can easily place your order through our Shopify website and complete payment online.

Q: How long will my order take to arrive?
A: Deliveries in Karachi take 1-2 days, other cities 2-4 days.

Q: Can I return or replace a product?
A: We do not accept returns on food items, but if you receive a wrong or damaged product, contact us within 24 hours for a replacement or refund.

We’re here to serve you fresh, hygienic, and traditional Balochi flavors — with care and respect!